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Meet our People

Head of AI Data Development

Ram Shtoltz

Personally, I love being a part of a company that delivers such impactful and immediate, life-saving value to a countless number of patients. When a customer shares with me a “wow moment” he experienced with our product – it’s truly priceless.

Software Engineer

Lynne Hurwitz

Aidoc is the perfect combination of tackling a huge challenge, among extraordinary people, for a truly great cause. Everything we do eventually comes down to saving lives, and that’s an indescribable feeling.

DevOps Product Manager

Inbar Gabe

When the product you’re working on literally helps save lives – it doesn’t feel like work – it feels like true purpose. To be able to contribute to such a meaningful solution really does make me feel like a superhero every day!

Director, Customer Success - EMEA & APAC

Amitai Mandelbaum

To provide meaningful insights for radiologists and be given the opportunity to have a real impact on patients’ lives, daily, is beyond priceless. I still get goosebumps when a customer shares how we were able to help them make life-changing decisions for a patient.

VP of Finance

Barak Haimovich

Working with great people and being part of a team that provides such a valuable product is an awesome combination.

Commitment

To transform the world of healthcare with life-saving AI

Excellence

Veterans from elite technology units and leading engineering companies

One Team

Group of 400+ members that support each other like family

Open Positions

Aidoc is looking for extraordinary people to join our industry-leading team that’s building cutting-edge artificial intelligence to reshape the future of healthcare. Named one of TIME magazine’s “50 Genius companies”, an innovative and exciting work environment, talented teams and a great work culture are just a few of the reasons why you’ll love working here.

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Professional Services Engineer

United States · Full-time · Intermediate

About The Position

Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through ‘always on’ clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary aiOS™ platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience.

Backed by General Catalyst, Square Peg, NVentures (NVIDIA’s venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARE™, its clinical-grade foundation model.

About this role

The Professional Services Engineer in Aidoc’s Implementation Group is a subject-matter expert

responsible for solving complex and unique challenges that come up when deploying and integrating Aidoc's AI solutions into customer's healthcare environments. They work closely with Implementation Managers, customer IT, and clinical teams to ensure seamless interoperability with hospital systems and optimize workflows.

Beyond implementation, they provide strategic guidance, ensuring long-term solution success and value. Acting as a bridge between customers and a global team at Aidoc, they help refine products and drive adoption, ultimately enhancing patient outcomes and operational efficiency.

Responsibilities

Architecture Design: Tailor solution architectures to fit unique customer environments, ensuring seamless integration with hospital IT and clinical workflows.
Customized Setup Support: Assist with advanced configurations and non-standard implementations to meet specific customer needs.
Technical Escalation Point: Serve as the go-to expert for Implementation Managers, troubleshooting complex technical challenges and providing solutions.
Documentation & Process Improvement: Continuously enhance internal documentation, best practices, and knowledge-sharing resources.
Tools & Automation Development: Create and refine tools that streamline implementation processes and improve efficiency for the team.
Product Improvement Insights: Identify recurring challenges and customer feedback and collaborate with Product teams to drive enhancements and innovation. the Product teams to

Requirements

5+ years in IT, professional services, or technical implementation roles.
Strong background in system architecture, integrations, and interoperability: cloud-based solutions, infrastructure, APIs, scripting, and automation tools.
Experience in healthcare environments is a plus (e.g., PACS, RIS, EMR, DICOM, HL7, FHIR).

Technical & Problem-Solving Skills:

Ability to design and implement customized, scalable solutions for diverse customer Environments.
Strong troubleshooting skills, acting as an escalation point for complex technical challenges.
Experience developing internal tools and processes to improve implementation efficiency.

Collaboration & Communication:

Strong ability to bridge technical and non-technical teams, including radiology, IT, and operations.
Ability to work independently and responsibly in a fully-remote environment, collaborating with people from different cultures, locations and time zones
Ability to lead customer-facing meetings/calls and handle written communications
Excellent documentation skills for internal knowledge-sharing and process improvement.
Ability to identify product gaps and improvement opportunities, providing valuable feedback to R&D.

Education & Certifications:

Bachelor’s degree in Computer Science, Biomedical Engineering, or a related field (or equivalent experience).
Certifications in healthcare IT standards, cloud platforms, or enterprise architecture are a plus.