Effective: July 3, 2023

Aidoc Inc. (“Aidoc”, “We” or “Our”) has certified with the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield with respect to the Personal Data (defined below) that We receive from the Customers (defined below) or from Aidoc Medical Ltd. (“Aidoc Medical”). 

Aidoc complies with the principles of the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred to the United States. Aidoc has certified to the Department of Commerce that it adheres to the Privacy Shield Principles and Our Privacy Shield certification, when approved, will be available here. 

If there is any conflict between the terms in this Privacy Shield Notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, please visit


Customer(s)” means prospective, current, or former customers, or clients of Aidoc and/or Aidoc Medical. 

Employee(s)” means prospective, current and former employees and job applicants of Aidoc and/or Aidoc Medical who is located in EU.  

Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


Aidoc’s participation in the Privacy Shield applies to the Personal Data subject to EU and Swiss data protection law that (i) Aidoc receives from Aidoc Medical and/or (ii) Aidoc collects and/or Processes on behalf of Aidoc Medical.


Non-HR data

Aidoc provides radiology analysis services to its customers using Artificial intelligence (the Service”).

In order to perform the Service, we, Aidoc may use Personal Information for the purpose of providing support and analytics to customers, or to support customers in research. The personal information includes: 

    • Pseudonymized radiology scans, reports, and meta-data;
    • Marketing and customer database for contact information;
    • Usage logs and application analytics of Aidoc’s products;

Aidoc will also Process the Personal Data it receives as described in Section 2, for the purposes of offering and/or providing the Service to Customers, to provide support for Customer operations, to provide maintenance (including proactive and preventative actions), to assist in or to perform research, or for administrative purposes. To fulfill these purposes, We may, without limitation, use the Personal Data to contact data subjects, to discuss or execute contracts, to provide the Service, to provide support and maintenance, to correct and address technical or service problems, for marketing purposes, to comply with applicable laws, regulations and orders from public authorities or courts and/or for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of- court procedures.

HR data

Aidoc receives information from Aidoc and/or Aidoc Medical concerning Employees. The purposes for which Aidoc collects and uses Employees Personal Data to assess an individual as a candidate, and once you are an Employee for compensation, payroll, and benefit planning and administration (e.g. salary, tax withholding, tax equalization, awards, insurance and pension), workforce development, education, training, performance management, problem resolution (e.g., internal reviews, grievances), internal investigations, auditing, compliance, risk management and security purposes, Employee communications and as required or expressly authorized by laws or regulations applicable to Aidoc’s business or by government agencies that oversee or regulate our business. As an employee of Aidoc, your personal data may be forwarded internally to your managers, other business units or divisions, and any of the various corporate functions. Your Personal Data may also be shared with various third parties and third-party agents in the normal course of business. As an employee of Aidoc and/or Aidoc Medical, you may have rights to access and/or limit disclosures of certain types of personal data. For any questions directly related to this please contact [email protected].


Subject to Section ‎6 below, We will not transfer Personal Data originating in the EU and/or Switzerland to third parties unless such third parties have entered into an agreement in writing with us requiring them to provide at least the same level of protection to the Personal Data as required by the Principles of the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We may transfer Personal Data to processors, service providers, vendors, contractors, partners and agents (collectively “Processors”) who need the information in order to provide services to or perform activities on Our behalf. In cases of onward transfer to third parties of Personal Data received pursuant to the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield, Aidoc is potentially liable.

The abovementioned Processors and the description of the services that they provide and/or the activities that they perform are set out in the table below:

Categories of services
Lead / Marketing data
Hosting of logs / analytics / research data.
Identity management and authentication


Data subjects have the right to access Personal Data about them, and in some cases to limit use and disclosure of their Personal Data. If you would like to request access to the Personal Data We have processed on behalf of one of the Customers, please contact: [email protected] and provide your name, contact information and observe the required formalities under applicable law. 


Aidoc may be required in certain circumstances to disclose Personal Data in response to lawful requests by courts or public authorities, including to meet national security or law enforcement requirement.


In compliance with the Privacy Shield Principles, Aidoc commits to resolve complaints about Our collection or use of your Personal Data. EU and Swiss individuals with inquiries or complaints regarding Our Privacy Shield policy should first contact Aidoc at: [email protected] or by postal mail sent to:

Aidoc, Inc.

Attn: Privacy Shield Inquiry

1781 E Indigo Dr.

Chandler, AZ 85286

Non-HR Data

Aidoc has further committed to refer unresolved privacy complaints under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Principles to JAMS, a non-profit alternative dispute resolution provider located in the United States to assist with the complaint resolution process. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint. The services of JAMS are provided at no cost to you.

HR Data

Aidoc has further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship. Data Subjects with inquiries or complaints regarding this Privacy Shield Notice we recommend first to contact Aidoc at: [email protected]. 


Aidoc is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) to ensure compliance with the EU-US Privacy Shield Principles and the Swiss-U.S. Privacy Shield Principles outlined in this notice.


Under certain conditions, more fully described on the Privacy Shield website, you may also be able to invoke binding arbitration when other dispute resolution procedures have been exhausted.