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Where Your Passion Meets Your Profession

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See Open Roles

Meet our People

Head of AI Data Development

Ram Shtoltz

Personally, I love being a part of a company that delivers such impactful and immediate, life-saving value to a countless number of patients. When a customer shares with me a “wow moment” he experienced with our product – it’s truly priceless.

Engineering Director, Edge Group Leader

Gil Bartsion

I always wanted to use technology to create a positive impact on the world. At Aidoc, surrounded by amazing people, it’s the perfect place to get my ideas out there and improve peoples’ lives.

Software Engineer

Lynne Hurwitz

Aidoc is the perfect combination of tackling a huge challenge, among extraordinary people, for a truly great cause. Everything we do eventually comes down to saving lives, and that’s an indescribable feeling.

DevOps Product Manager

Inbar Gabe

When the product you’re working on literally helps save lives – it doesn’t feel like work – it feels like true purpose. To be able to contribute to such a meaningful solution really does make me feel like a superhero every day!

Director, Customer Success - EMEA & APAC

Amitai Mandelbaum

To provide meaningful insights for radiologists and be given the opportunity to have a real impact on patients’ lives, daily, is beyond priceless. I still get goosebumps when a customer shares how we were able to help them make life-changing decisions for a patient.

Data Specialist

Lihi Manket

Working at Aidoc has inspired me to break through my limitations. A company with a great purpose and tremendous effect on the health and lives of our community. A family l’m proud to be a part of.

VP of Finance

Barak Haimovich

Working with great people and being part of a team that provides such a valuable product is an awesome combination.

Commitment

To transform the world of healthcare with life-saving AI

Excellence

Veterans from elite technology units and leading engineering companies

One Team

Group of 400+ members that support each other like family

Open Positions

Aidoc is looking for extraordinary people to join our industry-leading team that’s building cutting-edge artificial intelligence to reshape the future of healthcare. Named one of TIME magazine’s “50 Genius companies”, an innovative and exciting work environment, talented teams and a great work culture are just a few of the reasons why you’ll love working here.

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Customer Success Operations Specialist

Tel Aviv

About The Position

Aidoc is recruiting a Customer Success Operations Specialist in Tel Aviv. Join our team!

About Aidoc

Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground.

Our solutions are used in more than 1,000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies.

About this role

We’re looking for a highly collaborative, analytical, and creative problem-solver to join our Customer Success Operations team.

In this role, you’ll help scale the impact of our global Customer Success organization by improving systems, processes, and insights that drive operational excellence and real-world healthcare impact.

Responsibilities

Maintain and continuously improve Customer Success processes and documentation to ensure operational excellence.
Manage and update internal systems, dashboards, and data accuracy across CS platforms (e.g., Gainsight, Salesforce).
Collaborate with cross-functional partners (Sales, Product, and Finance) to streamline workflows and align around the customer journey.
Support business reviews, analytics, and reporting to provide visibility into team performance and customer outcomes.
Contribute to internal enablement by ensuring tools, content, and processes are up to date and easily accessible.

Requirements

4 years of experience in Customer Success Operations, Sales Administration, or Business Operations.
Strong analytical thinking, problem-solving, and organizational skills with attention to detail.
Experience in knowledge and/or learning management systems such as Confluence, Glean, Highspot, Seismic, Letter AI
Excellent written and verbal communication skills in English.
Team player with a proactive mindset who thrives in a fast-paced, collaborative environment.
Bachelor’s degree (BSc or equivalent) – advantage.
Experience with CRM or CS platforms (e.g., Salesforce, Gainsight) and Microsoft Office - advantage.

Working at Aidoc

Our Perks:

Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and free parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits