ABOUT THE ROLE
- You will receive end-to-end ownership for core parts of our operation:
- Monitoring of critical services we provide to hundreds of hospitals
- Investigating and resolving incidents
- Developing the tools and infrastructure to improve our support processes
- You will work in collaboration with the Product, Dev and Customer Success teams
- You will be trusted with autonomy, freedom and influence to design solutions and make technical decisions, to improve your work and build tools for the support team.
- You will work in a unique professional culture championing close work between Dev, Product and Customer Success, and ownership.
WE ARE LOOKING FOR
- Highly technical people
- Proven experience working with production systems
- Accountability and ownership – doing whatever it takes for the company to succeed
- Independent learning capability and curiosity without boundaries
- Programming experience in any language
- Experience in SQL
- A love for working with people on a strong team